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Participant
May 18, 2025

No me deja generar mas videos con mi plan

  • May 18, 2025
  • 1 reply
  • 87 views

Tengo una suscripción de Firefly para 20 videos de 5seg y solo he generado 9. La plataforma me dice que no puedo hacer más. Me puede decir que sucede.

 

Muchas gracias!

Yanet

1 reply

droopydog500
Community Manager
Community Manager
May 23, 2025

Hello @Yanet_Fern�ndez F�bre5720,

It depends on how many credits you receive per month and what resolution you generated the videos at.  Which plan are you on? If you are not sure, please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address. Then, please go to account.adobe.com and take a screen shot of the left two columns showing which plans you have (but do not include the third column that has payment information).

 

The credits consumed per generation are documented in Generative credits FAQ:

 

Since these are per second, you have to multiply by 5 for a 5 second generation. So, generating a 1080p video consumes 500 credits and a 540p video consumes 100 credits.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)