No tienes acceso a Firefly

Hi daianacesiaTR,
Thank you for reaching out and sharing this with us.

We’d love to help you get this sorted out. Could you tell us more about what’s happening when you try to generate? If you’re seeing an error, please share a screenshot.

We also need to know which Adobe plan you’re on? If you can share a screenshot of your credits balance and reset date, that would be helpful as well. You’ll find those under your Account icon in the top right of the Firefly page. (Just make sure to cover any personal info like your email before posting.)

We look forward to your reply.

Hajar
[Moved to questions]