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Conor Makem
Participant
August 2, 2025

No video generated

  • August 2, 2025
  • 4 replies
  • 171 views

I have successfully generated several videos on Firefly, utilizing two images, but it has now failed twice in a row, deducting my credits, but generating no video.

4 replies

Conor Makem
Participant
August 2, 2025

Well, it wasn't there 10 minutes ago, but it has since shown up. It looks like I'm all set. Thanks for your help though.

droopydog500
Community Manager
Community Manager
August 2, 2025

Interesting. If you go to the "Files" tab, is it in your Generation History?

 

What OS and browser are you using and what are their versions?

 

    droopy

Adobe Community Expert (not an Adobe employee)
Conor Makem
Participant
August 2, 2025

No error message, no. It seems to think it finished, but as you can see, rather than even producing a landscape video nothing, it produced an empty portrait (not sure how else to explain it) and nothing plays. 

droopydog500
Community Manager
Community Manager
August 2, 2025

Hello @Conor Makem,

Thank you for your message. 

 

When you say it failed, did you get an error message?  What did it say?  It is always best when posting here in the forum about a failure to take a screen shot of the whole browser window and include that in your post.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)