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2 replies

droopydog500
Community Manager
Community Manager
April 24, 2025

Hello @Emma_Corbelli9480,

Thank you for your message. 

So we can better help you, please include the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.
• The prompt you were using.
• If you were using reference images or keyframes, please upload those.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
April 24, 2025

Hey @Emma_Corbelli9480 

I like to start with something basic like turning my computer off and on. It has helped in the past. 

Cheers

O. Nate