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caring_mindset0099
Participant
August 3, 2026
Open for Voting

none of my files are showing in firefly it just buffers

Got to FILES > Generation History and nothing is there even though I  have dozens of videos and images created

    2 replies

    N8.
    Community Expert
    August 4, 2026

    Hey ​@caring_mindset0099 
    Help us. Help you.
    To add  to what ​@Trevor.Dennis asked. c
    ould you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    >>Make sure to hide your personal information: email account and anything other personal details.<<

    Cheers

    Nate

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    Trevor.Dennis
    Community Expert
    Community Expert
    August 4, 2026

    Are you signed in?

    Are you signed in to the browser you are using with the same user ID?

     

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