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Joshua_Simmons_SWCA
Joshua_Simmons_SWCA
Participant
April 24, 2026

Not receiving email notifications when someone is tagged in a comment with the '@' in Firefly Boards

  • April 24, 2026
  • 1 reply
  • 12 views

When tagging a collaborator in a Firefly Board in a comment with the ‘@’ symbol, they aren’t receiving any kind of email notification letting them know.

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    April 24, 2026

    Hi Joshua_Simmons_SWCA,
    Thank you for pointing that out!

    We were not able to reproduce the same issue but we’ve escalate this to the product team for their review. We’ll get back to you as soon as we have an update.

    Thanks again for flagging this.


    Hajar

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