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OG34524722r8sq
Participant
December 31, 2023

Nothing happens when i tap generate

  • December 31, 2023
  • 3 replies
  • 205 views

I signed in using gmail account. Chrome browser, win 7. I typed few inputs and tried to generate but nothing happens, white screen. 

    3 replies

    CORCTON34033231
    Community Expert
    CORCTON34033231Community Expert
    Community Expert
    February 2, 2024

    Chrome 109 (released in January 2023) is the last version to support Windows 7, so it may not work with Firefly, please upgrade to Windows 10 and update your chrome🙂

      E
      Adobe Employee
      Eva25406018v6b6
      Adobe Employee
      February 2, 2024

      The win 7 system has been eliminated and it is not recommended to install adobe.

        MassC
        MassC
        Legend
        February 1, 2024

        Thank you for reaching out. Are you still having this issue? Does it work in another browser? 

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