Skip to main content
PetrMar
Participant
June 14, 2026

Odečetlo kredit i když nedošlo ke generování a zahlásilo chybu

  • June 14, 2026
  • 2 replies
  • 12 views

 

    2 replies

    June 15, 2026

    Hey ​@PetrMar 


    Video not generating
    Could you please try accessing the video generation feature using this link and let us know if it loads properly?

    If the issue persists, please try a hard refresh of the page by holding the Shift key and clicking refresh/reload.

    You can also try opening the page in a different browser to see if that resolves the issue.

    If it’s still not working, please share a full screenshot (including the URL bar) so we can take a closer look.



    Regarding the prompt. It seems a bit complicated. There are many actions happening at once. I find doing one action at a time gets good results.

    If you are new to Firefly, please see the Firefly Resources tab for helpful information to get you started:

    Here are some tips for using prompts with Adobe Firefly: Writing effective prompts and How to create stunning visuals with Adobe Firefly Image Model 4: Tips, Tricks & Visual Examples.

    Cheers
    Nate

    Peru Bob
    Community Expert
    Community Expert
    June 15, 2026

    You should automatically have the credits restored if nothing was generated.