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rxnxx12s2
Participant
June 19, 2026

Only the Firefly models work properly. All the others throw an error.

  • June 19, 2026
  • 1 reply
  • 11 views

When I'm logged in, it throws an error. But when I log out, it generates the image fine. The problem only occurs with external models.

I cleared my browser's cache, tried it in incognito mode, other browser but nothing worked.
 

 

    1 reply

    June 20, 2026

    Hey ​@rxnxx12s2 
    Something went wrong

    A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

    Cheers

    Nate