only working Adobe Firefly model, others are not working

Hey ​@creators.ot 
Help us. Help you.
Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

 

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

>>Make sure to hide your personal information: email account, name and anything other personal details.<<

Cheers

Nate