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Participant
August 18, 2026

Opening a timeline redirects to the firefly homepage.

  • August 18, 2026
  • 6 replies
  • 63 views

Opening a timeline redirects to the firefly homepage.

    6 replies

    Participant
    August 24, 2026

    Was there any updates to this bug It’s happening to every project of mine on Firefly.

    N8.
    Community Expert
    August 25, 2026

    Hey ​@Stellar_artist75fe 


    Could you please try accessing the video generation feature using this link and let us know if it loads properly?
    I have had to hit refresh a number of times to resolve the issue.

     

    If the issue persists, please try a hard refresh of the page by holding the Shift key and clicking refresh/reload.

    You can also try opening the page in a different browser to see if that resolves the issue.

    If it’s still not working, please share a full screenshot (including the URL bar) so we can take a closer look.
     

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    >>Make sure to hide your personal information: email account, name and anything other personal details.<<

    Chers

    Nate

     

    Participant
    August 25, 2026

    I have restarted the computer, switched browsers, and signed out and back in, it still persists. 

    N8.
    Community Expert
    August 18, 2026

    Hey ​@epic_Smileca46 

    Help us. Help you. 

    We a bit more information.
    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    >>Make sure to hide your personal information: email account, name and anything other personal details.<<

    Chers

    Nate