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rascaluk
rascaluk
Participant
Apr 21, 2023 4:43 PM UTC
Needs More Info

P: Blank screen after selection option

Hey, just got my "You're In" email - can log in fine and see the options - Text to Image etc, but clicking any just takes me to an empty white browser screen. Have tried hard refresh and incognito. Have also tried in Edge and Chrome but same end result.

 

Do I need to wait it out?

 

Paul

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    162 replies

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    Boooo!
    Participating Frequently
    Apr 25, 2023 10:34 PM UTC

    I try everything, only helps when I loggin on another comp with same credentials. Interesting

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    Boooo!
    Participating Frequently
    Apr 25, 2023 10:25 PM UTC

    Unfortunately, nor hard refresh or incognito browser does´nt help me

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    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    Apr 25, 2023 9:16 PM UTC

    Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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    rascaluk
    rascalukAuthor
    Participant
    Apr 25, 2023 12:57 PM UTC

    It actually works on my iPhone so it is nothing to do with my account....

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    loulouniche
    Participant
    Apr 25, 2023 12:21 PM UTC

    Same here! 

     

    Merging all similar threads here so we can collect information on this bug.

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    Boooo!
    Participating Frequently
    Apr 21, 2023 10:39 PM UTC

    Cannot open any of those links - generate image, text or vector now. I´m using firefly more than 3 week now, but form 20.04. only blank screen. I try different browser, fresh installed browser like opera, also chrome (with cleared cache, hard refresh), firefox, even emulated safari - nothing!
    Any idea?

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    Boooo!
    Participating Frequently
    Apr 21, 2023 10:13 PM UTC

    Same here, 2 days now

     

    Merging all similar threads here so we can collect information on this bug.

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