Participant

P:can't download images on iphone 12 mini

Forum|Forum|1 year ago
August 7, 2024
4 replies
935 views

can't download images on iphone 12 mini, safari. first time after expanded/generated, we can download it but after second time, the buttom appears in outside of window screen above, so we can't tap download button, we can't. a few weeks ago, I've never met this stiation. thank you,

S

snjs_3323

Participant

apple users can't get the download button on the top

S

sand_4098

Participant

When no edits have taken place, the download button works fine. However, when any edit, such as Expand, Remove or Insert has occurred any number of times, the export options are glitched to the top of the screen. The only accessible option is to send the image to Adobe Express, in whice case, it actually doesn't work. I have observed the issue on all browsers (Chrome, Safari, Firefox, Opera) on mobile, Private Browsing or not (cleared cookies too). Device: iPhone Xs, iOS 17.6.1.

Firefly_Issue_.zip

K

KILANY

Participant

When I click the save button it pops up on the top of my screen and I can't see or click on any of the options on my iphone

Title edited by mod