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Sershik29444989docl
Participant
April 14, 2023

P: Cannot download from Text Effects module

  • April 14, 2023
  • 22 replies
  • 1704 views

Can not download the created text

    This topic has been closed for replies.

    22 replies

    N
    ninographisme
    Participant
    July 27, 2023

    Hello guys. What i did was copy the image to the clipboard via the option menu and paste it into PS, worked for me and hopping it will help !

    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    April 27, 2023

    Thank you everyone for reporting this bug. It should now be fixed!

    S
    softball209e
    Participant
    April 27, 2023

    ITS NOT ALLWOING TO DOWNLOAD

     

    Merging all similar threads here so we can keep the community updated on this bug.

      Henrik Heigl
      Community Expert
      Henrik HeiglCommunity Expert
      Community Expert
      April 27, 2023

      Hi,

       

      I just tested it and it works fine for me. Can you explain a bit at what point there seem to be the problem exactly? Maybe you can try first in a new Browser tab in Incognito Mode and/or clear the Browser Cache and also check in another Browser to make sure its not a Browser problem. If that does not help maybe you can also make some screenshot for the steps you take to download the Images that we can understand better. Hope that helps.

       

      regards,Henrik
      V
      victoria29604719droe
      Participant
      April 26, 2023

      in the text effects, the button for a download is not working. you pushi it, it doesnt save anywhere. in the live intro that we all watched, it was shown to be saved into dowloads. - it is a bug? or its just meant to be like this for a while?

       

      Merging all similar threads here so we can keep the community updated on this bug.

      Ö
      ÖMER29573608npbk
      Participant
      April 25, 2023

      when i press the download icon it doesn't download

       

      Merging all similar threads here so we can keep the community updated on this bug.

      N
      Nicole29570806ezhx
      Participant
      April 25, 2023

      I cannot seem to use the download image button at all. No pops not erros, it just deos nothing when i click it...

       

      Merging all similar threads here so we can keep the community updated on this bug.

      B
      BedirT
      Participant
      April 24, 2023

      Hi, Just started testing out Firefly. I realized that there is an issue with downloading (at times) the button is not doing anything. If I refresh the page, it gets fixed, but I lose the image I generated. Happens in text effects. I am using Ubuntu 22.04, Chrome Version 112.0.5615.121 (Official Build) (64-bit).

       

      Merging all similar threads here so we can keep the community updated on this bug.

      Erica Schaaf
      Erica Schaaf
      Participant
      April 23, 2023

      I can't download any image I create with the Text Letter generator

       

      I have refreshed the browser tab and tried, and still can't download - the button clicks, but an image doesn't download.

       

      Merging all similar threads here so we can keep the community updated on this bug.

       

       

      N
      Nicole29549506fdfb
      Participant
      April 23, 2023

      I'm having the same problem of not being able to download text image

       

      Merging all similar threads here so we can keep the community updated on this bug.

      O
      Ozan27429137kkwh
      Participant
      April 23, 2023

      ı can't download my firefly works ı'm pressing download button but nothing happens

       

      Merging all similar threads here so we can keep the community updated on this bug.

      P
      petergillis
      Participating Frequently
      April 21, 2023

      Did a couple of different text effects. The first ones I could download, but when I tried BEGONIA as the text (not prompt) it was not downloadable. nothing happened when clicking the download button. tried a few different styles.

       

      Merging all similar threads here so the team can access all requests on this issue

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