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Enrico30812480w8id
Participant
June 13, 2023

P: My mouse cursor is invisible in firefly

  • June 13, 2023
  • 49 replies
  • 6218 views

Cannot use the generative fill because my mouse cursor does not appear.

    This topic has been closed for replies.

    49 replies

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    R
    Rohit30703948ldhm
    Participant
    July 11, 2023

    When i try to paint on the image that i have uploaded on generative fill the bruss disappears due to which i can not see where i have to paint.

      I
      IloveaABB_ASS_
      Participant
      July 11, 2023

      Unable to find the cursor position on canvas. Hiding the default cursor and not loading your custom. please fix this. 

        Tracy.H
        Community Manager
        Tracy.HCommunity Manager
        Community Manager
        July 10, 2023

        If you are using a device with a touchscreen, this may be the problem. We are looking into this.

          Y
          Young30868992u9j5
          Participant
          July 10, 2023

          When I try to use the brush tool, the crosshair dissappears. 

            A
            Aaron309938182d0r
            Participant
            July 10, 2023

            When you move the mouse to the picture and the surounding area it disappears

             

            S
            sandeep30988165l3o0
            Participant
            July 10, 2023

            mouse not appearing

             

              Redn4v
              Redn4v
              Known Participant
              July 10, 2023

              Yes, the problem here too. Safari and Chrome

              J
              Jameel30982992a1q4
              Participant
              July 10, 2023

              work for one click only

              J
              Jameel30982992a1q4
              Participant
              July 10, 2023

              i am trying to use autofill feature on adobe firefly but my curser is not showing while hovering on canvas, i have seen lots of questions related to this online but not found any solution

                KatarinaJovanovic
                Community Expert
                KatarinaJovanovicCommunity Expert
                Community Expert
                July 10, 2023

                Which module or App you are using when experiencing this? 

                If using web modules, you can provide what browser are you using

                sumeshas3837345
                sumeshas3837345
                Participant
                July 9, 2023

                I cannot see the brush cursor on the image so I cant edit in generative fill.

                  KatarinaJovanovic
                  Community Expert
                  KatarinaJovanovicCommunity Expert
                  Community Expert
                  July 10, 2023

                  This is a blind shot but, are you maybe using panning? If so you would have to click to insert or remove.

                  If that is not a case, please provide the info of which browser are you using.

                  A
                  Anonymous
                  July 9, 2023

                  Hello, When we are trying to generate new image after selecting it isn't Generating, and mouse cursor isn't visible in PC , this problem is on my almost every device, Pls look at it ASAP 

                    CMass
                    Community Manager
                    CMassCommunity Manager
                    Community Manager
                    August 9, 2023

                    @30806104 Are you still running into this issue?

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