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Participant
June 13, 2023

P: My mouse cursor is invisible in firefly

  • June 13, 2023
  • 49 replies
  • 6218 views

Cannot use the generative fill because my mouse cursor does not appear.

This topic has been closed for replies.

49 replies

Participant
July 11, 2023

When i try to paint on the image that i have uploaded on generative fill the bruss disappears due to which i can not see where i have to paint.

Participant
July 11, 2023

Unable to find the cursor position on canvas. Hiding the default cursor and not loading your custom. please fix this. 

Tracy.H
Community Manager
Community Manager
July 10, 2023

If you are using a device with a touchscreen, this may be the problem. We are looking into this.

Participant
July 10, 2023

When I try to use the brush tool, the crosshair dissappears. 

Participant
July 10, 2023

When you move the mouse to the picture and the surounding area it disappears

 

Participant
July 10, 2023

mouse not appearing

 

Redn4v
Known Participant
July 10, 2023

Yes, the problem here too. Safari and Chrome

Participant
July 10, 2023

work for one click only

Participant
July 10, 2023

i am trying to use autofill feature on adobe firefly but my curser is not showing while hovering on canvas, i have seen lots of questions related to this online but not found any solution

KatarinaJovanovic
Community Expert
Community Expert
July 10, 2023

Which module or App you are using when experiencing this? 

If using web modules, you can provide what browser are you using

sumeshas3837345
Participant
July 9, 2023

I cannot see the brush cursor on the image so I cant edit in generative fill.

KatarinaJovanovic
Community Expert
Community Expert
July 10, 2023

This is a blind shot but, are you maybe using panning? If so you would have to click to insert or remove.

If that is not a case, please provide the info of which browser are you using.

July 9, 2023

Hello, When we are trying to generate new image after selecting it isn't Generating, and mouse cursor isn't visible in PC , this problem is on my almost every device, Pls look at it ASAP 

CMass
Community Manager
Community Manager
August 9, 2023

@30806104 Are you still running into this issue?