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M
Mettelaurent
Known Participant
May 12, 2023

P: No favorites showing up

  • May 12, 2023
  • 16 replies
  • 1970 views

I have saved several images as my favorites, but my "Favorites" page is blank when I click on the link. 

    This topic has been closed for replies.

    16 replies

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    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    May 12, 2023

    Please try logging out and rebooting. Also, please make sure you have adequate hard disk space.

    M
    MettelaurentAuthor
    Known Participant
    May 12, 2023

    Mac OS: Ventura 13.2.1 
    Chrome Version: 112.0.5615.137

    Console-tab:
    bndle.5befcfe7dd5722882a82.min.js:2511 Error getting favorites DOMException: An operation that depends on state cached in an interface object was made but the state had changed since it was read from disk.
    (anonymous) @ bundle.5befcfe7dd5722882a82.min.js:2511
    bundle.5befcfe7dd5722882a82.min.js:2511 Failed to getFavoriteKeys DOMException: An operation that depends on state cached in an interface object was made but the state had changed since it was read from disk.
    (

    M
    MettelaurentAuthor
    Known Participant
    May 12, 2023
    OS: Ventura 13.2.1 and Chrome browser Version 112.0.5615.137.
    D
    Daniel H_
    Participant
    May 12, 2023

    I also experience this on MacOS Ventura 13.3.1 (a) on Chrome 112.0.5615.137 (Official Build) (arm64). No favorites are showing in my list.

    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    May 12, 2023

    (Merging all similar threads here so we can collect information on this bug.)

    There are several limitations for this release:

    • This will be saved to the local browser and is not connected to an individual's CC Library yet.
    • Favorites will not persist when switching to a different browser or using an incognito browser
    • Only works for Text to Image and Text Effect modules
    • Favoriting images using 'Use as reference image' and 'Show similar' generated images is not optimized yet
    • If logged out, once signing back in, you will need to refresh the Favorites page to see your favorites
    • If you are low on available disk space, your favorites may be deleted by the browser.

    To help our team investigate, please provide OS and browser versions. Also please to go into their browser console and look in the Console tab. Copy/paste what's in there and send it over. We're mostly looking for anything that's in red in the console. To access the console:

    • Win Chrome: More Tools > Developer Tools.
    • Mac Chrome: View > Developer > JavaScript Console.
    • Win Firefox: hamburger menu > More Tools > Web Developer Tools.
    • Mac Firefox: Tools > Browser Tools > Browser Console.
    • Mac Safari: Settings > Advanced > Show Develop Menu 

    F
    FynnM
    Participant
    May 15, 2023

    1. Is there another version of Firefly?

    2. Using Chrome web browser Version 113.0.5672.93 (Official Build) (64-bit) (on Windows)

    3. I favorited some of my generated images, but they don't show up in my favorites.

    4. I expect that if I click the heart icon on a generated image, that it will show up in the 'Favorites' tab. If not, what is the point of the heart icon?

     

    Merging all similar threads here so the team can access all requests on this issue. Please see the pinned posts

      J E L
      Community Expert
      J E LCommunity Expert
      Community Expert
      May 15, 2023

      Hi @FynnM, no, there is no other version of Firefly except for what is released to the approved Beta users at https://firefly.adobe.com. Regarding favorites, it is working. Additional info is on the Discord channel for Firefly Beta 1.3 release:

       

      1. Favorites will be saved to the local browser and is not connected to an individual's CC Library yet.

      2. Favorites will not persist when switching to a different browser or using an incognito browser

      3. Only works for Text to Image and Text Effect modules

      4. Using “Use as reference image” or “Show similar” on a favorited image is not optimized yet

      5. If logged out, once signing back in, you will need to refresh the Favorites page to see your favorites

      A
      Alex-FTUX
      Participant
      May 12, 2023

      Images cannot be saved (as of the time I'm writing this) and the favorited images are not save to the favorite list (it's empty).

      It's very frustrating as it's way too easy to lose a good version of the prompt.

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