Participant

Sticky

P: Slow Generation and Reference Image Not Working with Partner Models (merged thread)

Forum|Forum|4 days ago
March 26, 2026
111 replies
603 views

Generating in Gemini 3.0 and 3.1 not working. “Something went wrong. Please try again later.”

Pinned Reply By Kartika Rawat

Hi all!

We appreciate for flagging this issue. It has been escalated to our product team, and we’ll share updates as soon as we have more information.

Note: If the generation fails, your credits will be refunded to your account shortly. Please check your account after a few minutes.

Thanks for your patience!

Kartika

buvan369

Participant

Im facing the same problem for last 3 days. I dont expect such a poor service here!

O

Oh.N8

Hey @buvan369

Could you double check and let us know if the issue still presists.

Could you please reply with the following information:
An example of the prompt that you are using as well would help.

• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

• What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

• A copy of the keyframe(s) or reference images (if any) you were using.

This helps us help you. Sometimes there might be a trigger word in the prompt.
Common problems

Trademarked / Copyright
Political figures / Celebrities
if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

- the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
Many Generation Models will not generate anything to do with children.
Nudity

Cheers

Nate

BTS 0711

Participant

You are not able to generate anything
Horrible service

SelvakumarG

Participant

I am unable to generate any images for past 6/7 hours, Yesterday also the same thing happened. I joined Firefly only two days back. All my plans and work are delayed.Is it a regular feature.
I am unable to generate any image for the past 6/7 hours. everey time i am getting the message “

Whoa there, speed racer!

We can't wait to generate more content for you. Please try again later.

”. But that “later” is not happening. Can I trust firefly for my workflow.

O

Oh.N8

Hey @SelvakumarG

Could you double check and let us know if the issue still persists.
Cheers

Nate

Anhh

Participant

I’m generating images and it’s taking a very long time to process. I also can’t cancel the queue, so I’m stuck

studiokln

Participant

This problem is obviously wide spread as there are so many of us with the same issue! Has been two days and that means that for many of us we are sustaining financial injury as deadlines have been missed. The seriousness of this problem can not be overstated given all the issues involved.

Greenwich22

Participant

As usual, I upload a picture, include the description of what I’d like it to look like, click generate and nothing. It just keeps trying to load but doesn’t. It also never indicates why it isn’t loading by providing an error code.

droopydog500

Community Manager

Hi @Viki Sisnette ,

Can you please clarify, you mention that the Gemini model is failing but your second image shows you using the Firefly model. Are both failing for you. Note that there have been problems with both in the past day. You can see status reports of service outages on status.adobe.com.

droopy

Adobe Community Expert (not an Adobe employee)

Viki Sisnette

Inspiring

Both failing on my end. Forfuture refrence. Which ticker does AI issues fall under?

droopydog500

Community Manager

Hi @Viki Sisnette ,

Where you posted is fine. We have existing threads on these issues and I was trying to figure out where to merge it.

droopy

Adobe Community Expert (not an Adobe employee)

Fiorellalt

Participant

Aparece el mensaje de “Ha habido un problema. Inténtalo de nuevo más tarde.”

He intentado con otros modelos y no funciona, no genera alguna imagen. Todos esos intentos me han consumido créditos como si hubiera recibido algún resultado (imagen).