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Participant
Jan 8, 2026 5:19 PM UTC
Not Prioritized

P:The firefly Text to speech/ Avatar and is not loading

Firefly for speech generation won't load. 

139 replies

Jan 14, 2026 5:22 PM UTC

Yes, its back.

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Jan 14, 2026 4:45 PM UTC

Please check your Firefly text to speech. It looks like it's back online 👌

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Jan 14, 2026 2:54 PM UTC

Hi,

 

I have a problem with the voice tab. No voices are appearing, even when I click "view more", there are no voices to choose from.

 

I have tried both Chrome and Safari browsers, using an iMac which has macOS Sequoia 15.7.3 installed

 

Can somebody help?

 

Thanks

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Participant
Jan 14, 2026 2:29 PM UTC

Oooft! Same issue here where the Generate button is greyed out and I cannot select any of the different voice types.

Of course working on a deadline. 😄

 

Are there any other tool suggestions in the meantime while we wait?

Cheers!

Pamela

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Jan 14, 2026 2:28 PM UTC

Hi, I have a problem with the voice tab. No voices are appearing, even when I click "view more", there are no voices to choose from.

 

Can somebody help pls?

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billt75418536
Jan 14, 2026 2:20 PM UTC

when I go to try text to avatar it it flashes as if there are options and then messages somethingg went wrong. I can not move forward with any action.

 

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Participating Frequently
Jan 14, 2026 1:40 PM UTC

Same! Help hahah

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Inspiring
Jan 14, 2026 1:37 PM UTC

I'm using macOS Sequoia 15.5 24F74. Issue when trying text to speech, typing anything in the prompt, the 'Generate' button is greyed out. At the bottom of the screen some boxes with flashing bars in them. Looks likek something is trying to load. On the left menu options, there are no voices listed. 

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Jan 14, 2026 1:30 PM UTC

Siehe Titel. Anderer Browser führt auch zu keiner Lösung und es geht weder Firefly, noch ElevenLabs. 

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droopydog500
Community Manager
Community Manager
Jan 14, 2026 11:27 AM UTC

Hi @marius_7992,

 

Text to speech and text to avatar are both impacted by the same problem.

 

    droopy

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Adobe Community Expert (not an Adobe employee)