when I go to try text to avatar it it flashes as if there are options and then messages somethingg went wrong. I can not move forward with any action.

J

JessieOB

Participating Frequently

Same! Help hahah

N

nmycps

Inspiring

I'm using macOS Sequoia 15.5 24F74. Issue when trying text to speech, typing anything in the prompt, the 'Generate' button is greyed out. At the bottom of the screen some boxes with flashing bars in them. Looks likek something is trying to load. On the left menu options, there are no voices listed.

L

LiasB

Siehe Titel. Anderer Browser führt auch zu keiner Lösung und es geht weder Firefly, noch ElevenLabs.

droopydog500

Community Manager

Hi @marius_7992,

Text to speech and text to avatar are both impacted by the same problem.

droopy

Adobe Community Expert (not an Adobe employee)

P

PCS_MEDIA4705

Basic Steps to Reproduce the Problem:

Open Adobe Firefly on Windows 10.
Log in using my Adobe Creative Cloud subscription account.
Go to the Text-to-Speech generation feature.
The generation panel either stays completely blank or keeps loading.

When I type text, it does not respond and the “Generate” option does not work.
Expected Result:
The Text-to-Speech generation panel should load properly and allow me to type text and generate audio without any issue.
Actual Result:
The generation panel remains blank or stuck on loading. Text cannot be entered properly and audio is not generated at all.
Additional Information:
1. Operating System: Windows 10
2. Subscription: Active Adobe Creative Cloud (paid subscription)
3. Issue has been occurring for the past few days
4. I have already reported this issue using the “Report a Bug” option, but the problem is still not resolved

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