P:The firefly Text to speech/ Avatar and is not loading

The "Generate Speech" (beta) tool in Adobe Firefly is currently non-functional. The module either fails to load entirely or, when it does load, the "Voice" selection dropdown menu is empty. Because no voice can be selected, the "Generate" button remains grayed out and inactive. This issue has been persistent since Friday, January 9, 2026.

Steps to Reproduce:

1. Log into Adobe Firefly 

2. Navigate to the Generate Speech (beta) module.

3. Observe that the module often hangs on the loading animation.

4. If the page loads, enter text into the prompt box.

5. Attempt to select a voice from the dropdown menu.

Expected Result: The voice menu should populate with available voice options, allowing the "Generate" button to become active.

Actual Result: The voice menu is empty/blank, and the "Generate" button remains disabled.

System Information: 

• Browser: Chrome

• Operating System: MacOS

• Region: North America

• Date Issue Started: Friday, January 9, 2026

Voice options and Generation history are not loading. I cannot create a new generation in firefly voice, as I am unable to select any speaker/language information. I cannot do this from any screen (initial "Enter your text" entry, or by trying to access generation history). See attached for what screens look like. I am on a Mac and tried in Chrome and Microsoft Edge browsers and got the same result in each. I have tried clearing all browser history and clearing cache/cookies, signed out/back in and the issue is not resolving. I need access to this urgently for a project I am working on with a short due date. 

I havent been able to use the audio generator for voiceover since friday. There seems to be a bug because when I input the text the generate button is deactivated.