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January 8, 2026

P:The firefly Text to speech/ Avatar and is not loading

  • January 8, 2026
  • 125 replies
  • 7729 views

Firefly for speech generation won't load. 

125 replies

droopydog500
Community Manager
Community Manager
January 12, 2026

Hi @sabrina_2688,

 

It is actively being worked on, but there is no current estimated time of it being fixed.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
meral amical68693162
January 12, 2026

I have the same issue. Voices just wont show or load in the sidebar. 
My System is Macbook Air M4 and OS Tahoe 26.2, Chrome browser.

January 12, 2026

@droopydog500 can you please let us know if and when there is an update to this? This is the 5th day the feature is down and I really need to use it for projects. Thanks.

January 12, 2026

The "Generate Speech" (beta) tool in Adobe Firefly is currently non-functional. The module either fails to load entirely or, when it does load, the "Voice" selection dropdown menu is empty. Because no voice can be selected, the "Generate" button remains grayed out and inactive. This issue has been persistent since Friday, January 9, 2026.

Steps to Reproduce:

  1. Log into Adobe Firefly 

  2. Navigate to the Generate Speech (beta) module.

  3. Observe that the module often hangs on the loading animation.

  4. If the page loads, enter text into the prompt box.

  5. Attempt to select a voice from the dropdown menu.

Expected Result: The voice menu should populate with available voice options, allowing the "Generate" button to become active.

Actual Result: The voice menu is empty/blank, and the "Generate" button remains disabled.

System Information: 

  • Browser: Chrome

  • Operating System: MacOS

  • Region: North America

  • Date Issue Started: Friday, January 9, 2026

January 12, 2026

Voice options and Generation history are not loading. I cannot create a new generation in firefly voice, as I am unable to select any speaker/language information. I cannot do this from any screen (initial "Enter your text" entry, or by trying to access generation history). See attached for what screens look like. I am on a Mac and tried in Chrome and Microsoft Edge browsers and got the same result in each. I have tried clearing all browser history and clearing cache/cookies, signed out/back in and the issue is not resolving. I need access to this urgently for a project I am working on with a short due date. 

January 12, 2026

I havent been able to use the audio generator for voiceover since friday. There seems to be a bug because when I input the text the generate button is deactivated. 

Hugh Betcha
Legend
January 12, 2026

Text-to-Speech does not work (generate greyed out)Screenshot 2026-01-12 at 9.57.51 AM.png

January 12, 2026

Also caught out mid project with this issue. I need some understanding on when this bug will be resolved. 

January 12, 2026

L'option "générer la parole" ne fonctionne plus. Il m'est impossible de sélectionner un modèle et une voix. 

January 12, 2026

Using Firefox here. Please an ETA would be helpful as we're working on projects.