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Participant
August 17, 2026

Partner models are not generating any content with my new Firefly Pro Plus trial account.

  • August 17, 2026
  • 0 replies
  • 14 views

Partner models are not generating any content with my new Firefly Pro Plus trial account.

Affected services:
- GPT Image
- Kling
- Veo

Symptoms:
- Image generation fails
- Video generation fails
- Audio generation fails

Bug: something went wrong

Error:
408 Request Timeout
timeout_error
system under load

Troubleshooting:
- Tested on Brave, Chrome, and Edge
- Tested on desktop and mobile
- Tested on Wi-Fi and mobile data
- Adobe native Firefly models work correctly
- Another Adobe account works correctly on the same devices and network
- Partner models generate successfully when I am signed out

Please verify my Firefly AI entitlements and partner-model access.