Partner models in Adobe Firefly are not working. The standard Firefly model works normally, but partner models return "An error occurred. Please try again later." This has been happening for 3–4 days.

Hi garik009,

Thanks for reaching out.
 

The product team reviewed your request history and confirmed that some generation requests using partner models (GPT) were successfully completed. Could you please double-check by navigating to Files > Generation History and confirm whether the outputs are available there?
 

If you were not able to find the output in your history, and the issue persists, the product team would like you to capture a HAR file. Here’s how to do it: Collecting logs for generation errors in Adobe Firefly

Please let us know how it goes, we’re here to help.

Hajar

Partner models in Adobe Firefly are not working on my account. The standard Firefly model works correctly, but every partner model returns the error "Something went wrong. Please try again later."

I have available generative credits and an active Creative Cloud for Teams subscription. This issue has been occurring consistently for the last 3–4 days.

The problem affects all partner models, while the standard Firefly model continues to work normally