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droopydog500
Community Manager
Community Manager
May 5, 2025

Hello @manon_6271,

Thank you for your message. 

 

Can you try a hard reset of the page by pressing "<SHIFT>" while pressing the reload/refresh button?

 

If that does not work, please include the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.
• Tell us what operation system (OS) and browser you are using along with their version numbers.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)