Participant

Payment issue

I have paid the amount for 1 year subscription. But I am not getting credits. Why?

Community Manager

Hello @lively_maker33373,

Thank you for your message. I am sorry you are having this problem.

You will need to contact Adobe Customer Care directly. Try the link to auto-open the Chat:

Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs here from people claiming to be Adobe employees—they are likely to be scammers.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

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