Skip to main content
Participant
February 15, 2024

Payment Issues and 'Generative fill' Credits Depletion on Adobe Firefly

  • February 15, 2024
  • 1 reply
  • 227 views

Hi, I'm encountering persistent issues with my subscription payment and 'Generative fill' credits in Adobe Firefly, which exhaust rapidly, requiring daily repurchase. Verified payment details and card validity seem fine, yet transactions fail. Need assistance to resolve these frequent credit shortages and payment errors.

Thanks for your swift support.

Best Regards, [Removed by Mod]

1 reply

CMass
Community Manager
Community Manager
February 20, 2024

@Iva354829155qq7 If you're running into an issue with your account, please reach out to our chat support team here: https://helpx.adobe.com/support.html