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Shutti39021935h2m6
Participant
August 6, 2024

Photo not downloading

  • August 6, 2024
  • 2 replies
  • 203 views

I recently edited a photo using your genterative fills , but when I tried to download the edited version, it failed to download. I have tried multiple times, but the issue persists.

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 20, 2024

@Shutti39021935h2m6,

 

Is the issue that you are using generative fill on an iPhone and you are unable to reach the download button because it is scrolled off the screen?

 

    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 6, 2024

Hello @Shutti39021935h2m6,

Thank you for your message. I am sorry you are having this problem. 

This was after you clicked "Keep":

 

It should save it where Downloads are saved. Make sure your disk is not full. If none of these are the issue, please try a different browser as a test and see if it works in that browser.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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