Known Participant

Pika 2.2 video generation does not work

I was testing Pika 2.2. It gave me an error while still using my credits.

Known Participant

I fully understand and i don't have a problem with lost credits, it is more about not being able to use the model. I will try later again.

Known Participant

Hi @SamarthS , tried cleaning the cache, my credits still missing and i used my last 250 on that. So trying different browser isn't an option.

Inspiring

Unfortunately, we do not currently offer the option to refund credits.
We appreciate your patience.

^Sam

Inspiring

Thanks for reaching out. Could you try clearing the browser's cache or using a different browser?

Most of the time, this solves the issue.

^Sam

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