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Adobe Employee
March 23, 2023

Pixel Art style issues

  • March 23, 2023
  • 3 replies
  • 742 views

I have tried to use "pixel art", and Firefly often returns a "Can't load... safety issue" (see attached screenshot). When I take out the word "pixel", even using the same prompt, it generates properly.

 

Examples:

3 replies

warm_warrior8436
Participant
August 16, 2026

I don’t think the word “pixel” itself is necessarily the problem. The descriptions may be getting caught by the safety/IP filters because they closely resemble well-known game characters.

For example, a plumber with blue overalls, a red shirt, and a red hat is very close to Mario, while a blue hedgehog is strongly associated with Sonic. Adding “pixel art” may make that similarity even stronger because it points toward classic video-game artwork.

You could test this by changing the character details more substantially, for example:

“A plumber wearing green overalls, a yellow shirt and a gray cap, retro 16-bit pixel art style.”

If that works consistently, it would suggest the filter is reacting to the overall combination of character description and pixel-art style rather than simply blocking the word “pixel.”

It may still be worth reporting to Adobe if you’re seeing the same error with completely generic pixel-art prompts, because in that case it could be an overly sensitive filter or a Firefly bug.

ArtyMaz
Participant
April 3, 2023

Issue Adobe FireFly Beta

I was just trying out all the different styles against the content type for a single prompt just out ouf curioisty & seen Can't load We encountered a safety issue with this image. Please try again. on a couple of images which previously generated no issues before. The Prompt never changed, only the Styles & Content type.

 

Platform/OS

Macbook Air 
Mac OS Monastery V12.0.1

 

Issue occured for

The Prompt: Fluffy fat cat playing in milk

Styles: Art, Pixel Art

Aspect Ratio: Square

 

The previous content style Concept Art worked fine 

 

Screenshot

I tried to replace the image but got the same message, for the same two, had to try again at least four times on the bottom image to get it to display. 

 

Tracy.H
Community Manager
Community Manager
March 23, 2023

Thanks for flagging this. I am able to reproduce these errors and will file this bug.