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Participant
January 8, 2024

pop-up to agree user guidelines keeps popping up after 'agree'

  • January 8, 2024
  • 1 reply
  • 108 views

Issue

  • Device/OS version: Apple M1 Pro, 16 inch (2021)
  • Browser Version: Safari v 16.6
  • Adobe Photography licence


Steps to reproduce:

  1. ... When I click on the Adobe Firefly icon in Creative Cloud, it opens a window in Safari...
  2. ... Firefly opens
  3. ... A pop-up window asks me to agree with userguidlines.
  4. ... When I click on 'agree' the pop-up window pops up again... so I cannot get in 😞

 

Expected result: Acces to Adobe Firefly
Actual result: Pop-up window pops up again

 

Who knows what's going wrong?

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
January 8, 2024