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Participant
July 28, 2025

Possible app closure bug?

  • July 28, 2025
  • 2 replies
  • 108 views

After editing a (not so loved) picture for a newly married bride for approximately 15 minutes and using some of my freshly purchased credits to do so, I needed to access another app (quickly) to respond to an sms. Upon returning to my Adobe Firefly tab, my edit is gone. The only proof I edited anything is my missing credits.

I am currently running the beta ios 26 on iPhone, this may have contributed to this error occurring since the app also continuously signs me out.

 

Is there anyway to possibly get my credits back?

2 replies

G CannonAuthor
Participant
July 28, 2025

Would you be able to DM me as my message to you apparently did not send and it won't allow me to send another one. Thank you 

Community Manager
July 28, 2025

Hi @G Cannon!

 

I'm sorry about the issue. The app is not yet tested for the Beta iOS 26.

Could you share more details on the issue on DM so we can look into it? 

 

Thanks,

 

^Sam