Problem generating videos from image

Forum|Forum|6 months ago
December 12, 2025
10 replies
1260 views

Generate Video

H

Hiten21984615fx2c

Self-defense - Copy.jpg

Kartika Rawat

Community Manager

Thanks for the image. I tried it and able to reproduce the issue. Please share your OS and the browser.

^KR

D

dopa269031269nkq

When creating a Firefly video, the first image upload is always blocked with the message:
“Upload another image. This image contains Do Not Infer metadata and cannot be uploaded.”

This happens with every image I try, including:

photos I took myself (camera/phone originals), and
images I previously generated with Firefly.

I’m not intentionally adding “Do Not Infer” metadata. The issue seems to affect all uploads, not a specific file.

Kartika Rawat

Community Manager

Hi dopa269031269nkq!

Thanks for bringing this. Could you please share the image with us, so we can test it? Which OS and browser are you using?

Let us know. Happy to investigate
^KR

J

jazevox

I been having the same problem for days now, I cannot attach images in Adobe Firefly (both first frame and end frame image attachments) in order create image to video prompt

Online Content Creator

Kartika Rawat

Community Manager

Hi jazevox!

Sorry to hear that. Have you already tried another browser?

Let us know how it goes.

Thanks,

^KR

droopydog500

Community Manager

Hi @Jikesh37568902lj58,

Can you please share the file so I can test with it?

Thanks,

droopy

Adobe Community Expert (not an Adobe employee)

J

Jikesh37568902lj58

i also got the same issue. i tried saving it again in another location with different name but it doesn't work.

droopydog500

Community Manager

Hello @mihai_111 and @jason_8241,

If you move the file to another location and change its name, do you get the same error? What kind of file type is the file? Are you able to share it?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

H

Hiten21984615fx2c

Hi Team,

I am trying to insert an image in the first frame to generate a video from an image. But unable to upload the image. It is showing the below error.

Hiten21984615fx2c_0-1766051296876.png

droopydog500

Community Manager

Hello @Hiten21984615fx2c,

Thank you for your message.

Can you please share the image you were trying to upload as a keyframe so we can diagnose the issue?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

J

jason_8241

I can't upload any of my own pictures to Firefly—I keep getting the attached message. I'm certainly not adding this metadata to the image

daniellei4510

Community Expert

I found this, but not being a programmer, I have no idea what it means or how to fix it. Anyone?

"Contains: Do not infer metadata" means a system (often Salesforce tools like CLI/VS Code) is looking at a file, sees it contains other metadata components (like code or definitions), but needs you to explicitly tell it the type of metadata (e.g., Apex Class, Lightning Web Component) rather than guessing (inferring) it from the filename or structure, which often leads to errors if the naming or location is slightly off. It's a directive to be precise with file naming (e.g., MyComponent.cmp-meta.xml) and folder structure (e.g., in lwc folder) so the tools know exactly what they're dealing with."

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

M

mihai_111Author

Does anyone knows why Im getting this mesage. Previously I used the tool succesfully. Today I suddenly cant do it anymore

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