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Participant
July 10, 2025

problem generativ image in Firefly

  • July 10, 2025
  • 1 reply
  • 111 views

I have paid access for an unlimited number of images, yet it won't generate an image for me; I haven't made any videos or audio, nor do I want to, so what is the problem?

1 reply

droopydog500
Community Manager
Community Manager
July 10, 2025

Hello @Slávka38021442ptsz,

Thank you for your message. 

 

We need some additiona information to help you. Can you please reply with the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• The full prompt you were using.
• If you were using reference images or keyframes, please upload those.

 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)