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shahzaib_4762
Participant
November 6, 2025

Problem Regarding Adobe Firefly

  • November 6, 2025
  • 1 reply
  • 47 views

Recently i tried generating AI videos using firefly's Veo 3.1 Model and a prompt appeared telling me that you have unlimited points, and today i tried generated video using an image using the same model and it's telling me that i don't have sufficient points and you need to purchase.

1 reply

S
Community Manager
SamarthSCommunity Manager
Community Manager
November 6, 2025

Hi @shahzaib_4762, 

 

Thanks for reaching out. The video generation through Firefly is currently free; however, videos through all partner models are charged. 
We do not have unlimited videos through VEO 3.1. Please take a screenshot of the prompt if you get it again and we can get this checked. 

Let us know if you need additional help.

^Sam
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