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frederic_4606
Participant
October 1, 2025

Probleme generétion video Veo 3 Adobe Firefly

  • October 1, 2025
  • 7 replies
  • 205 views

Bonjour.

 

J'ai le message d'erreur ci-dessous pour générer une vidéo Veo 3 et je ne comprends pas pourquoi ??

Je vous mets une capture d'écran du prompt que j'ai fait pour avec une autre image qui fonctionnait bien mais plus avec les nouvelles.

 

Chargement impossible
Nous ne pouvons pas traiter ce prompt, car l’image de référence
ne respecte pas nos consignes d’utilisation. Vous pouvez
charger une autre image et réessayer.
 
Merci de votre retour.

    7 replies

    J
    JustinNib
    Participating Frequently
    October 2, 2025

    Thank You again @droopydog500  ,

    I tried with a JSON prompt changing the word "boy" with "man" and now it works, even with Brave. 
    I'll make obviously other experiments and further attempts, 
    thanks again for the quick replies!

    JN

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    October 2, 2025

    Hi @JustinNib,

     

    I was having problems yesterday with Veo, but I was just able to generate using your image and prompt.  Chrome should work ok. Brave is not a supported browser. I am using Edge.

     

    Were you getting the same monkey error that the other user in this thread received?

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    J
    JustinNib
    Participating Frequently
    October 2, 2025

    I uploaded it, I try with a screenshot: 

    J
    JustinNib
    Participating Frequently
    October 2, 2025







    Starting from this Gemini Generated picture, I prompted:

    "The boy is tired but focused, typing on his computer keyboard while looking at the screen. Outside the window, the rain continues to fall steadily."
    (Il ragazzo è affaticato ma concentrato, digita sulla tastiera del pc mentre guarda lo schermo. Al di là della finestra, la pioggia continua a cadere incessante.)

    I'm trying again and I have any problem generating with Firefly, only with Veo.

    Thank you again! 



    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    October 2, 2025

    Hi @JustinNib,

     

    What is the prompt you are using?

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    J
    JustinNib
    Participating Frequently
    October 2, 2025

    Hi, 
    I can't see the previous attached file, but I think I'm having a similar issue. 

    I can generate video image with Firefly, but if I use the same prompt with Veo 2/3 I get always a "prompt failure".
    Tried in Chrome and Brave, tried with several variations of the prompt, but still doesn't work. 
    My OS: MacOS  Sequoia 15.6.1

    Thank you in advance.

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    October 1, 2025

    Can you please upload the reference image you are using?

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
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