Prompt features is not working in Firefly Studio

This issue is currently being investigated. We will report back when we have information to share.

    droopy

I use the prompt feature to stimulate my creative thinking, however, this morning, it isn’t working.  I’ve used several different models such as Gemini 3.1, Firefly Image 3, and GPT Image 1.  What happened to the prompt feature?

No! The prompt button does nothing, It’s the 3rd button from the  right at the bottom, It comes up with ‘prompt features’ when you roll the mouse over it, but does absolutely nothing after that.

Hi ​@adaptable_doer3464,

Are you saying the “generate” button is greyed out?

    droopy

Hey ​@adaptable_doer3464 
Your frustration is warranted. Adding a short video helps the team considerably. Not everyone has the same experience, as I have been able to create videos/ images. 

We want to assist you. 
 

Steps to take
This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

Provide your prompt and reference image(s) if there are any?

Which model(s) are you using?
Consider clearing cache, cookies, and using a different browser: Chrome Incognito works.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?

Cheers

Nate

Hey ​@adaptable_doer3464 
 

When things are not working as expected it is frustrating.
Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Nate