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Participating Frequently
August 12, 2026

Ray 3.14 generations not working

  • August 12, 2026
  • 5 replies
  • 31 views

Consistently ‘Something went wrong’ errors when trying to generate with Ray 3.14 using image prompts. Getting this problem:

  • Across multiple browsers
  • After clearing cache
  • After logging out and back in
  • With a single image, two images
  • Changing images
  • Across aspect ratio
  • After changing image(s) being used
  • After changing text in prompt

I don’t get the problem when I have a text-only prompt.

    5 replies

    N8.
    Community Expert
    August 13, 2026

    Hey ​@bennveasey 

    Prompt provided:
    Throughout, maintain a serene, contemplative pace — no abrupt cuts, no fast motion. Every transformation should feel like watching waves gently reshape a shoreline in slow motion: fluid, hypnotic, meditative. Preserve full photorealistic detail and micro-texture throughout - crystal facets, mineral grain, and soft light diffusion must remain sharp and true to the original macro photography, even as the forms drift and blend into one another. Cinematic, ambient liehting: muted

    Suggested Prompt:
    Use reference image, the transformation is like a wave slow and smooth. the keep the details of the images the movement is slow and wavy, warm lighting, silent video

    I find positive reinforcing prompts work effectively well. You may find using common everyday language tends to give good results.

    Suggestions on How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404

    Cheers

    Nate

    Participating Frequently
    August 13, 2026

    Thanks Nate, but this isn’t an issue of ineffective prompts - it’s that a video won’t generate at all using this model. It doesn’t matter what prompt is used.

    Tarun Saini
    Community Manager
    Community Manager
    August 13, 2026

    Hi ​@bennveasey,

     

    Thanks for reaching out! The failures appear to be related to the reference images exceeding Ray 3.14's 10 MB file size limit.

    Could you try compressing the image and reducing its size to under 10 MB, then attempt the generation again? Please let us know if that resolves the issue.

     

    Regards,

    Tarun