Ray2 and Ray3 don`t work every time!

Hi Paul_PS,
 

Thank you for reporting this.

I’ll escalate the issue to our product team, but I’ll need a bit more info from you so we can understand what’s happening:

• The prompt and keyframe you used

• Whether you’ve ever been able to generate with Ray2 or Ray3 before

• A screenshot of your OS and browser (please make sure to censor any personal or sensitive info)

And thank you for sharing the models you’d like to see added. Please feel free to submit your idea here as well. I’ll pass it along to the team.
 

Can’t wait to hear back from you.

Hajar