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Participant
January 13, 2025

Re: Reference photo won't work

  • January 13, 2025
  • 8 replies
  • 542 views

Hello,

I am experiencing a problem on my Mac Studio running Sonoma 14.7.2, with all the latest versions of Chrome, Safari, and Firefox. The biggest problem occurs when using a reference image. After generating 6–7 images, the reference image seems to be removed, even though its icon is still displayed.

I noticed that in the past, the cache for Chrome and Safari would grow significantly—over 100 GB—inside the Adobe-related folder in the browser history. Around mid-December, there seemed to be an attempt to address this issue, as we no longer need to clear the history as frequently. However, this fix has led to another significant problem:

When accessing favorites or generating new images, the system generates new images instead of showing the favorites. Additionally, the biggest issue is that the reference image is lost after generating new images. It gets deleted after a few refreshes and needs to be reloaded. This is a major inconvenience.

Thank you for looking into this issue.

    8 replies

    Participant
    February 12, 2025

    Nice, the problem persists even with your new upgrades.

    Participant
    February 8, 2025

    I performed a fresh installation on a Mac Studio, downloaded the latest version of Sequoia, and installed it on a clean drive. I tested it on Chrome and Safari (latest versions), but the problem persists!

    After several prompts, the images appear in the style and reference, but Adobe’s system ignores them as if they have been deleted. I hope you won’t ask for captures again and will at least acknowledge that this issue has been ongoing for three months. It's a real problem that needs to be addressed.

    Participant
    January 14, 2025

    Thank you for your response. However, I have already explained the issue in detail, and this is not user error. Previously, hundreds of gigabytes accumulated in the cache, but now there is nothing. This change coincides with the following issues:

    1. Reference images and styles are deleted after 5–6 generations, even when a detailed prompt and style are provided.
    2. Favorites are also affected, as they don’t persist or generate consistently.

    This behavior is the same across two machines and multiple browsers, as I have tested extensively. It’s clear that something that worked before now no longer functions correctly. Please escalate this to Adobe engineers to investigate thoroughly without requiring further explanations, as it is evidently a system issue and not user-related.

    droopydog500
    Community Manager
    Community Manager
    January 13, 2025

    Hello @fielda17776522,

     

    Just to clarify, I am not an Adobe employee (they are not my systems).

     

    I agree that what you are seeing in the generation of the images does not have anything to do with the OS/browser you are using. 

     

    This is the first I have seen someone generating without a prompt, and that is an interesting concept. I believe it is not an expected use of Firefly.

     

    At first, I did a test with one of my generated images and used it as a composition and style reference and used a period as the prompt. I did 14 generations as you have done, but in mine, they seemed to be consistent:

     

    Composition reference and style reference:

     

    14 generations:

     

    But then I realised that you were only using a style reference and not a composition reference.

     

    That said, I did take your reference image and use it as a style reference, with no composition reference and a prompt of ".". This is the 13th generation:

    The 12 previous ones all looked similar. I am not sure why my results differ from yours.

     

    If you think about this conceptually, that is like this dialogue:

     

    Me: I want an image that is "pop art".

    Model: ok, but what do you want an image of?

    Me: pop art.

    Model: That is a style, not what you want the contents of the image to be.

    Me: yes. I want pop art.

     

    You are telling the model what style you want to use to create the image but are not telling it what objects should be represented in the image. So, why is it that it generates any image that might look like the style reference rather than generate an error? That is a good question, and I do not know the answer. It is possible the absence of information (prompt and/or composition reference) lead it to fill that in with information from the style reference. But that is not a documented behaviour. I do not think it is the case of not following the style reference image as a style reference is applied to a prompt as there is no prompt in the generations.

     

    Adobe says that prompts should be three words or longer. I doubt generating images this way is expected to generate consistent results and it is likely that the results of an [effectively] blank prompt are unpredictable. I suspect because of this, Adobe will probably not treat this as a bug.


    My best,
        droopy

    Adobe Community Expert (not an Adobe employee)
    January 13, 2025

    Hey @fielda17776522 

    Those are cool images. 
    If you are not in a hurry you may want to work in slow mode. (Saves you credits when you download. You don't have to upscale the image.)

    2) I like to open a Google Doc or Word doc and save links. Saving links helps later. You have a link that you can share or go back to at a later time.

    3) Take a screenshot; so, you remember what the image looked like.

    How does this help you. Hopefully, your reference image will be carried over and you can start where you left off with a new seed.

    Cheers

    O.Natea

    Participant
    January 13, 2025

    Please ignore the first image where the style reference is blank, as I retrieved it from the favorites where the style had already been erased, due to the issue mentioned earlier.

    Participant
    January 13, 2025

    Thanks for the reply.

    For obvious reasons, I have left the prompt blank so that images are generated directly from the image reference. It seems to work for the first few attempts, up to 5 or 6 times, after which, even though the style reference remains visible in the icon, the new images do not adopt the style from it. This is definitely an issue on your end, as I have tested it across all browsers with the latest updates. I’m telling you (with respect and courtesy), while a significant amount of data used to accumulate in the cache, now there is nothing—neither the references are saved, nor the favorites. and if I'm not mistaken, this has been happening since early-mid December. (also tested on mac book air m3 with the latest sequoia )

     

    Thanks

    droopydog500
    Community Manager
    Community Manager
    January 13, 2025

    Hello @fielda17776522,

    Thank you for your message. Note, I moved your post to a new thread as I do not think this is the same issue that was raised in the post you replied to.

     

    Can you please show some examples of generations not following a reference? Please include your reference image and the prompts you used.

     

    On the favourites issue, can you please include an image of the favourite and then the images that were generated when you regenerated the favourite?  Several people have reported this issue and it has been referred to the product team.

    Thanks,
        droopy

    Adobe Community Expert (not an Adobe employee)