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Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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371 replies

Be_Here_Meow
Participant
May 13, 2023 7:37 AM UTC

I also have had the same challenge. It was sent to the correct email which I then login through. I have cleared my cache and closed and reopened my browser and it still just says request access when I login.

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Participant
May 13, 2023 2:19 AM UTC

Me Too.
you re in

mail but no acces. i log out and in again, my email is the same as my account, i have the same result no generate only videos of the beta.
Thnx

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Participant
May 12, 2023 9:09 PM UTC

Hi, I've the same problem: when i click on anyone link, it sends me on a white page.

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Community Expert
May 12, 2023 7:48 PM UTC

I filled out the form last week after not being able to access Firefly. I just wanted to check on how long it should take to get some type of response. I double checked emails, used a different browser etc. evertyhing is fine, but I still wasn't able to log in. 

 

Thank you!

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Participant
May 12, 2023 7:31 PM UTC

I have recived an email stating I have gain acess, but when I try to sign in I recive a messaging stating I am eligible. I reached out to the discord server and followed a staffs advice, but non of them work.

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Participant
May 12, 2023 7:26 PM UTC

I received the beta invite, I did not have an AdobeID account before applying. I have created one now with the same email that was used to send the email to me.

I have tried multiple browsers and reseting cache.

Still no access.

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Participant
May 12, 2023 3:05 PM UTC

Dear Tracy,

 

I am experiencing the same issue. I received the "You are in" email but cannot access Firefly. I have checked all my Adobe accounts, including the one I have subscribed to, for beta access.

 

I hope you can help me.

Best regards,

Jairo

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Participant
May 12, 2023 10:31 AM UTC

Is this thread still alive? @Tracy.H 

 

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Participant
May 12, 2023 2:08 AM UTC

Hi, I just received mine today and I'm getting the same error.. it just wants me to sign up again..  I filled out the form today. 

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Participant
May 11, 2023 9:06 PM UTC

Same issue here - please can you help, I'm so excited to try it out but after receiving the email I still can't get in.

Thanks in advance!

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