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Participant
Sep 17, 2026 9:52 PM UTC
Open for Voting

recent generated images not showing up in history

I have tried to generate an image twice (and successfully do) and both times I’ve tried to go back to pull up the image in the app and it’s not there in my history. (although the credits have obviously been used confirming I actually did it)

1 reply

N8.
Community Expert
Sep 18, 2026 12:10 PM UTC

Hey ​@smart_dynamismc78b 

I have encountered this as well occasionally. 
Creative Cloud app

Could you have a look in your Creative Cloud App and see if the image/video is hiding there?
How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

Cheers

Nate

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