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Inspiring
June 24, 2024

Reference image didn't work unless formatted a certain way

  • June 24, 2024
  • 2 replies
  • 273 views

I was using a PNG version of my company's logo as a reference image for Adobe AI, and it would not recognize it unless it had a solid color background.

2 replies

Inspiring
June 24, 2024

Yes! Thanks. I searched but couldn't find that thread.

Kartika Rawat
Community Manager
Community Manager
June 24, 2024

Hi there!

Sorry to see that. Does it sound similar to your issue? https://adobe.ly/45BetZN

 

Let us know if this discussion helps.

 

Thanks,

KR