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adilk50145224
Participant
July 4, 2024

Reference image not accepted?

  • July 4, 2024
  • 7 replies
  • 844 views

I get a false positive on an image i want to use as a refference, the image depicts the shape of a shoelace i need.

7 replies

Community Expert
July 6, 2024

Did you download the image from the web? or you take that picture?

Dave Gustafson
Inspiring
July 6, 2024

As long as we can outsmart it, I fear the day when we can't LOL! Good job glad I could help.

adilk50145224
Participant
July 5, 2024

Thanks for looking into it, I managed to get it working too by making the color of the shoelace yellow. Idk why too lmao 🤷.
I would be nice if we could report a false positive and get more info on why it thinks it's a violation.

adilk50145224
Participant
July 5, 2024

Like Dave said, it's the image I want to use as reference: Firefly throws an error and says it violates and removes the image. And there is no way to report it.

Dave Gustafson
Inspiring
July 5, 2024

Hi adilk,

I was able to get around the "dumb" violation. I applied a distortion in Photoshop and it was accepted, why? I have no clue LOL.

Here try this:

 And here is a link to play with: https://firefly.adobe.com/shared/texttoimage?id=urn:aaid:sc:US:0fc0a0c0-1f9b-4572-ba59-548dbb151bc7

 

Dave Gustafson
Inspiring
July 5, 2024

It's the image of the shoelace, I just tried it. Firefly throws an error and says it violates and removes the image. Firefly is in error doing this and there is no way to report the false positive.

Kartika Rawat
Community Manager
Community Manager
July 4, 2024

Hi adilk50145224!

We're sorry to hear that. Are you getting any error messages? If so, can you share a screenshot of what's happening?

Can you also confirm if you're having trouble with this issue? https://adobe.ly/3XQCslH

 

Let us know. Thanks,

KR