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haven't hear since 10 days ago

already news from the western front, in this case the support team to which it was escalated 10 days ago?

see what i mean? i tried to update it from Creative Cloud Desktop, everytime it's the same, update failed. quite annoying, but maybe that's the new strategy of Adobe?

In Chrome it doesn't work at all. Not a single image was produced. Is it maybe because I have to change mu subscription? So far I have one of the cheapest subscriptions, and probably your company don't like that. I know this kind of tactics from certain companies, but I didn't expect it from Adobe. Correct me if I'm wrong.

Hi Kartika,

Yes, in Google Chrome the same result

Sorry one more question. Can you please tell me what operation system (OS) and browser you are using along with their version numbers.

Thanks,

    droopy

Hi @default29907679tjssma,

I am sorry, when you reply by email, images are stripped out. You need to upload imnages when posting on the community.adobe.com web site.

    droopy

Hello @default29907679tjssma,

Can you please show us a screen shot of the whole browser window?  Was it just that section that had missing images, or all of the sections?  Are they still missing if you for a force reload (<SHIFT> + Page Reload Button).

My best,
    droopy