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Participant
February 14, 2025

Repeated ERROR and RETRY Messages

  • February 14, 2025
  • 2 replies
  • 156 views

Hi ,

For the Whole Day , on various different attempts to generate AI prompts for my request reached a dead end with ERROR that results in a RETRY Response . Whether with Uploaded of personal references or without. Please advise on what's happening and a Remedy to these issues. PC and Mobile appliances were used without success.

2 replies

Participant
February 16, 2025

Hi, 

 

I encountered the same issue and haven’t found a solution yet. Have you been able to resolve it? If so, I’d love to hear what worked for you. Thank you

droopydog500
Community Manager
Community Manager
February 14, 2025

Hello @FWAI 88,

Thank you for your message. I am sorry you are having this problem. 

That error usually means it thinks the image would violate the generative AI guidelines. But I was able to generate an image with that prompt. Are you using a reference image?  If so, please include that in your reply.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)