Seedance 2 is not working in Adobe Firefly

Subject: Seedance 2 is not working in Adobe Firefly

Hello Adobe Firefly Support,

I'm experiencing an issue with Seedance 2 in Adobe Firefly.

Whenever I select Seedance 2 and try to generate a video, the generation fails immediately and I receive the following error:

"Something went wrong. Please try again later."

I have already tried:

• Refreshing the page
• Using a different browser
• Clearing the browser cache
• Logging out and back in
• Using a stable internet connection

Unfortunately, the issue persists only with Seedance 2, and I'm unable to use this model.

I'm attaching a screenshot of the error for reference.

Could you please investigate whether this is an account issue, a regional restriction, or a technical problem with Seedance 2?

Thank you for your assistance. I look forward to your response.