several times i upload an image and in the prompt i make it explicitly clear to use the uploaded image but then 200-300 credits later FF generates a video that uses none of the image i uploaded

Hi katakali,

Thank you for writing about this. We’d like to understand why the keyframe wasn’t processed.
 

To look into it properly, we’ll need the keyframe you were using. It’s possible it included something that goes against our guidelines (for example: copyrighted material, celebrities, or children), and seeing it will help us confirm what happened.
 

Whenever you can, share the keyframe here and we’ll take it from there.

Thanks

Hajar