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msolinska
Participant
February 27, 2026

"something went wrong" message everytime I try to generate an image

  • February 27, 2026
  • 2 replies
  • 40 views

"something went wrong" message everytime I try to generate an image
 

    2 replies

    tomerl73195765
    Participant
    April 14, 2026

    happens on nano banana 2 in 4K

    April 15, 2026

    Could you please reply with the following information:
    An example of the prompt that you are using as well would help.

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

    • A copy of the keyframe(s) or reference images (if any) you were using.

    This helps us help you. Sometimes there might be a trigger word in the prompt.


    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

    Hajar Toutsi
    Community Manager
    Community Manager
    February 27, 2026

    Hi msolinska,

    Thank you for sharing this with us.

    I need to confirm if by any chance the error only pops up when you’re using a specific model (like Nano Banana Pro), or if it happens with others too? If you don’t mind, please share the reference image, model, and prompt you used when the error occurred. I’ll try running the same setup on my side to see if I can reproduce it.

    Let us know, we’d love to help!

    Hajar