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thomas_4590
Participant
March 3, 2025

Something went wrong, please try again

  • March 3, 2025
  • 2 replies
  • 112 views

Can't generate video from image. Keeps saying something went wrong. 

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
March 4, 2025

Hi @thomas_4590,

 

Thanks for reporting this. Agree the generic error message is not very helpful.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
T
thomas_4590Author
Participant
March 4, 2025

Got it - the image I was uploading was not in a 16/9 aspect ratio for widescreen or portrait. There should be an error message, or there should be borders placed around the image

 

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