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January 15, 2026

Something went wrong pop-up in Adobe Firefly

  • January 15, 2026
  • 1 reply
  • 69 views

Hello,

 

On my Mac Studio/Safari browser online I'm getting a "something went wrong, please try again later" pop-up. It's been doing this since last night.

 

Sincerely,

Daniel Ankele

1 reply

droopydog500
Community Manager
Community Manager
January 15, 2026

Hello @dankele1960,

Thank you for your message. 

We need a little more information to help. Can you please reply with the following information:
• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards)
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)