Still no resolution to lost video - requested at least video or credits
Is there any support from Adobe for either recovering all the video lost or at least restoring the 5000 credits I used to generate the video?
I was on the initial trial and spent 4000 credits and then upgraded and spend another 950. When I logged out and logged back in, everything I did was gone. And, yes, I only had one email, one account and have the emails to prove that.
Is there any support? Or does the company just take the money and run, without providing a service? This has been very frustrating as I have been waiting for going into week 2 without any response or support and not going to continue to use the solution if there is risk of losing everything at any point in time.
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