Participant

Structure Image reference keeps showing error message

Forum|Forum|1 year ago
June 5, 2024
5 replies
609 views

I consitantly come accross an error message whenever I am attempting to reference an image and I can't figure out why. I am trying different photos, file types, references, and the same error message comes up. I give up.

Image generation works normally, it is when I try to reference a photo when it breaks.

Desktop

Danny@BrookfieldAuthor

Participant

@droopydog500 This was happening with every image once I started to reference a image. My issue was resolved when used Chrome (instead of Safari).

Thanks,

D

Danny@BrookfieldAuthor

Participant

Hi @Kevin Stohlmeyer - Using Chrome has allowed it to work. Using Safari was the issue. Thanks!

droopydog500

Community Manager

great minds think alike, @Kevin Stohlmeyer 😂

Adobe Community Expert (not an Adobe employee)

droopydog500

Community Manager

Hello @Danny@Brookfield,

Thank you for your message. I am sorry you are having this problem.

Is it only with this image as the structure reference you have the problem, or all images as structure references?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

Kevin Stohlmeyer

Community Expert

@Danny@Brookfield can you try another browser and see what happens? Does it produce an image without the reference?

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